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VTEC Home Solutions, LLC

"Serving our community since 2011"

VTEC Home Solutions, LLC was formed in 2011. The foundation of the company began with one person working from home and taking inbound calls for the Arise Corporation. The company has grown since then and has helped over 250 contractors to have the same opportunity of working from home. The vision began when former First Lady Michelle Obama was on a conference call with VTEC Home Solutions and many other Independent Business Owners. The statements she made and the beliefs she had in wanting to help support military families inspired VTEC Home Solutions to began this journey within its third year. During the 5th year, VTEC expanded and began working with small businesses as a consulting agency on staffing, contracting, marketing and much more. The company grew quickly and as well grossed a phenomenal six figure revenue. 

VTEC Home Solutions has collaborated with several local organizations, EAP People Corporations, Jacksonville Military Veterans Coalitions, SalTech Charter School, Community Connections, and  Metro Kids Connections.

Our Team that makes it look easy

We love serving our community

Kay Poole


Kay Poole founded the company in 2011. She has over 25 years of telecommunication experience and worked for many companies such as AT&T, Perrier, Precision Response Corporation, Comcast, and Household Bank as a Sr. Manager and consulting several departments: Customer Service, Quality Compliance, Collections. Kay is originally from Birmingham, Alabama. She located to Jacksonville, Florida in 1986 and obtained her B.S. in Business Management from University of Phoenix. She is a proud mother of 2 sons.

Nancy Luckie

Chief Operating Officer/

Veteran Administration

Brenna Franklin joined VTEC Home Solutions in 2013. Prior to her joining the company, she was working sales for ADT Corporations for several years. Brenna is currently married with 6 children and her husband is retired military from the Navy. She plays a very important roles in the connections of our Military veterans and their spouses. She started out working for Disney Dining and currently working Apple Chat.

Juanita Loftin

Executive Administrator

Juanita Loftin is the newest VTEC Home Solutions LLC team member. She has over 18 years in the administrator field and organization is just second nature to her. She is a mother of 3, a Navy Veteran, and notary. When not running the day to day administrator operations at VTEC Home Solutions, she also takes calls for Road America. Born and raised in North Carolina, her first duty station was NAS JAX back in 2001 and she has been here every since with no intentions on leaving. 

Toni Hall

Social Media/Marketing/IT

Toni Hall is truly an asset. In 2014 Toni joined the family where she started taking calls from home for AT&T. She then worked on the Comcast project. She did so well that she was asked to work on the T-Mobile project. Toni is truly an artist to heart. She is a graphic designer, blogger, and cater to the stars when concerts are held in Florida. Her hands are certainly full with 2 daughters.